Terms & Conditions

Welcome to Laalpion. By using our courier services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Service Overview

We provide courier and delivery services across different locations. Our services include pickup, transit, and delivery of parcels, documents, and other items as accepted by us.

2. User Obligations

• You must provide accurate sender and receiver details, including contact information and address.
• You must ensure that the items you send comply with legal regulations and are not prohibited.
• You are responsible for properly packaging your items to prevent damage during transit.

3. Prohibited Items

The following items cannot be shipped using our service:

• Explosives, flammable, or hazardous materials
• Illegal substances or contraband
• Perishable items without prior agreement
• Any items prohibited by local or national law

4. Delivery & Transit

• Delivery timelines are estimates and not guaranteed.
• We are not responsible for delays caused by natural disasters, strikes, or other unforeseen circumstances.
• Tracking will be available for all shipments, and you can check the status via our website or mobile app.

5. Liability & Insurance

• We take reasonable care in handling parcels, but we are not liable for loss or damage beyond the declared value.
• Optional insurance is available for high-value shipments. Please declare the value at the time of booking.

6. Payment & Refunds

• Payments for courier services must be completed before shipment.
• Refunds for canceled shipments are subject to our cancellation policy.
• In case of service failure, liability is limited to the amount paid for the shipment.

7. Privacy Policy

We respect your privacy. Your personal information is used solely for courier service operations and is not shared with third parties except as required by law.

8. Amendments

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services implies acceptance.

9. Contact Us

If you have any questions regarding these terms, please contact our support team at laalpion@gmail.com or call us at +8801975257466, +8801712969304.

By using our courier services, you agree to these terms and conditions.